Privacy Policy
Effective date: 17 May 2026
1. Introduction
KOREX GROUP LTD (Company ID: 17089093), registered at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
- β’Identification data: name, email address
- β’Payment data: processed securely via Stripe (we never store card details)
- β’Technical data: IP address, browser type, device info via cookies
- β’Usage analytics: pages visited, time on site
- β’Support communications: messages sent to our team
- β’Marketing preferences: newsletter opt-in/opt-out
3. Legal Basis for Processing
Contractual necessity β to fulfil your order and deliver digital products.
Legal obligation β to comply with UK tax and financial regulations.
Legitimate interests β to improve our services and prevent fraud.
Consent β for marketing communications, which you may withdraw at any time.
4. Data Sharing
We do not sell, rent, or trade your personal data. Data may be shared only with:
- β’Service providers (e.g. Stripe for payment processing)
- β’Competent authorities when required by law
- β’Successor entities in case of a business transfer
5. Retention Periods
Order and contract data: up to 6 years (UK tax requirements)
Support communications: up to 3 years
Technical logs: 12β24 months
Marketing preferences: until you withdraw consent
6. Your Rights
Under UK GDPR you have the right to:
- β’Access your personal data
- β’Rectify inaccurate data
- β’Request erasure ("right to be forgotten")
- β’Restrict or object to processing
- β’Data portability
- β’Withdraw consent at any time
- β’Lodge a complaint with the ICO (Information Commissioner's Office)
7. Security Measures
We use HTTPS encryption, access controls, secure hosting, and encrypted backups. Stripe handles all payment data under PCI DSS standards. We conduct periodic audits to ensure your data remains protected.
Contact Us
KOREX GROUP LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: help@korex-group.com
Phone: +44 7988 034 401